We love entertaining people, creating memories to share and treasure! We are one of the largest operators of racecourses in the U.K and love working with people that are quick thinking, collaborative and commercial. We encourage each other to think big, challenge the norm and work at pace to deliver exceptional results. If you’re looking to build a successful career built on knowledge, trust and integrity and one that is full of potential then we think you’ll love working here too.
Bath Racecourse part of Arena Racing Company (ARC) is looking for an Events Supervisor to join the team. The successful candidate will be responsible for ensuring that all of our racing and non-racing events are given the optimum levels of service, equipment, product and staff in order for Bath Racecourse to provide the best possible standard of service.
Some of the Key Responsibilities
- You will ensure the highest level of customer satisfaction is achieved from all race day and non-race day events
- You will help to control all aspects of the operation to ensure repeat reservations and a profitable conclusion to each event
- Liaising with the sales department ensuring that all detailed requirements for each event are actioned to ensure the smooth running of events
- Oversee banqueting and event operations on a day to day basis and hospitality set up on race days
- Place orders as required for linen, disposables, small equipment etc
- To meet and greet clients in a professional manner as and when required during events and race days acting as an ambassador for Bath Racecourse
- To communicate with the client of each event and co-ordinate their requests in order that their requirements are met
- GCSEs at grade C/4 or above
- 1 years’ experience in a similar role
- Strong customer service skills
- Attention to detail
- Excellent communicator
- Ability to solve problems in a calm and proactive way
In return we can offer you
- A competitive salary
- 22 days holiday per year plus Bank Holidays
- Contributory pension scheme
- Personal and professional development opportunities
- A range of racing & leisure benefits including complimentary tickets, offers and discounts at our racecourses and hotels across the Arena Racing Company group.
We look forward to hearing from you.