Bath Racecourse is currently recruiting a driven Hospitality and Sales Executive. This is a great opportunity to join an award winning and vibrant team at an exciting stage in Bath Racecourse’s history.  Since our redevelopment we have won numerous industry awards including ‘The Best Racecourse Catering’ at The Racecourse Catering Awards and the coveted ‘Best Customer Service’ at The Racecourse Association Awards.  We have ambitions to become one of the country’s leading small racecourses and this position will play a key role in realising this ambition.

Role Overview:

The successful applicant will convert enquiries at a high level and work with the Sales and Marketing Manager to create an inspired and creative sales strategy.  The Hospitality Sales Executive will implement this strategy to maximize revenue for the following key income streams:

  • Hospitality & Restaurant sales
  • Race Sponsorship
  • The list is not exhaustive as cross selling and up selling are key elements of the role.

The above areas of responsibility will be achieved through converting enquiries as well as proactively identifying and sourcing new customers in each of the above categories.  You will need to renew and retain existing clients by ensuring they receive excellent customer service and by keeping a dialogue open to ensure they are aware of all future opportunities.  Your weekly, monthly and annual targets will include:

  • Meeting commercial targets
  • Ensuring effective delivery of hospitality and partnerships
  • Arranging and hosting events onsite and offsite for existing and prospective partners

The challenges of the role are also its benefits; it’s fast paced, varied and no two days are the same.  You must be experienced in managing significant value sponsorship partners simultaneously and be flexible enough to re-prioritise when the commercial targets demand.

Person Specification:

Essential:

  • Events experience in a fast paced environment
  • Sales experience in a proactive sales environment
  • Ability to work to targets
  • Creative thinker
  • Ability to work under pressure and manage a diverse workload
  • Ability to work flexibly including evenings and weekends
  • Excellent written and verbal communicator
  • Enthusiastic with a willingness to learn and develop
  • Determined and target-driven
  • Energetic and willing to lead by example
  • People-orientated with an open, participative, team-based working style
  • An excellent communicator at all levels across the business and with customers
  • Strategic thinker
  • Team player
  • Organised, systematic, analytical and process driven
  • A sense of humour and willingness to roll your sleeves up as part of our hands-on team
  • Team player
  • Eligible to work in UK

Desirable:

  • Interest in or knowledge of horse racing
  • Experience in a leisure or sporting environment
  • Good IT skills particularly Microsoft Office

Above all, we are looking for someone who is genuinely motivated and excited about our aspirations (to become the Best Small Racecourse in the UK), values (exceptional customer service) and business objectives (to overachieve commercial targets and deliver ROI.)

In return we will offer you:

  • A competitive salary
  • 22 days holiday per year plus Bank Holidays
  • Opportunity to work in a successful growing business and shape your role with a high level of autonomy and self-direction
  • Development opportunities/potential for professional accreditation
  • Contributory pension scheme
  • Childcare voucher scheme
  • Free parking
  • Personal and professional development opportunities
  • A range of racing & leisure benefits including complimentary tickets, offers and discounts at our racecourses and hotels across the Arena Racing Company and Galleon Hotel group.

Closing Date

27-10-2019

Apply Now