About the role
Worcester Racecourse are looking for an enthusiastic and highly motivated individual to join their team as a Catering Supervisor. The Catering Supervisor's role will be to prepare and serve food and drinks at any bar or catering facility within the site to the required business standard, whilst providing excellent customer service. This is a great opportunity for a capable caterer to step into Sports & Event catering within a supervisory role. Support and guidance with be given to the right candidate to develop their career further.
Key responsibilities for the role will include:
- Work efficiently with the General Manager and assist them as required.
- To implement and adhere to the Company Food Safety Management System across all areas within remit and supervise compliance of others in the team.
- Gain and maintain an excellent product knowledge and ensure it is kept up to date with any changes or new products.
- Planning and delivery of race day’s & non racing events
- Planning rotas for staffing team
- Forecasting Racing and Non-Racing Events
- To manage stocktaking as required.
- Monitor stock of food, drink, disposables and cleaning equipment
- Have a good allergen understanding to the required level.
- Take food and beverage orders in a timely manner.
- Ensure stock rotation is carried out when replenishing food and drink areas. Recording wastage in the correct way.
- Take responsibility for any deliveries as required
- Prepare, transport and serve food within catering outlets following company guidelines and stadium practices.
- Ensure all EHO food safety and production requirements are met and maintained to current standards.
- To ensure all line cleaning is complete and maintained
- To ensure temperature controls are monitored, recorded & checked.
- Ensure quality control at all times throughout production process.
- Control portion size and waste factors at all times, directly influencing GP.
- To ensure a safe working environment at all times.
- Observe, maintain and drive all Health & Safety and Hygiene policies.
- Maintain a clean tidy and safe working environment raise any concerns to your manager in a timely manner.
- Always be vigilant to the Challenge 25 policy when selling age restricted goods and all findings to be recorded following company guidelines.
- Provide excellent customer service at all times.
About You:
- Essential Skills & Experience:
- Hold a Food Hygiene qualification
- High level of interpersonal skills.
- Ability to manage others effectively.
- Cash handling.
- Basic food handling and preparation.
- Manage time effectively.
- Works well under pressure.
- Customer service focused (internal and external).
What ARC can offer you:
- Personal Development and Bonuses
- Discretionary group annual bonus schemes to reward your hard work
- Employee referral scheme because your opinion matters
- Internal development programmes to help you progress
- Support with study through our study assistance schemes
Days Out & Leave
- Want to experience a day on the other side? 2 Annual Members badges, giving access to over 500 racedays, as well as discounts on hospitality & room rates at ARC venues
- Because we value work-life balance we offer an annual leave entitlement starting at 22 days plus bank and public holidays- increasing on your work anniversaries up to 28 days!
Because your health & wellbeing comes first
- Company life assurance scheme
- Employee Health Cash Plan
- Cycle to work scheme
And so much more!
We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
Closing Date
02-05-2025
