About the role
To deliver customer betting transactions in accordance with the company policies and procedures and Gambling Commission Regulations.

Key responsibilities for the role will include:
•    Gain and maintain an excellent knowledge of the various types of bets and minimum spends.
•    Prepare to receive customers by setting up cash and betting terminal.
•    Manage cash transactions following correct procedure, taking great care so monies balance.
•    When taking bets clarify with customer ensuring correct bet has been placed as bets cannot be rectified after race.
•    Safeguard cash by adhering to security procedures.
•    Reconciling cash by completing cash report.
•    Safeguard transactions by verifying identity to ensure no under 18’s are involved in the gambling process. Always be vigilant to Challenge 21 policy and recording findings following company guidelines.
•    Always work within the guidelines and regulations of the Gambling Commission with particular attention to vulnerable persons and money laundering.
•    Create a positive impression and be attentive and responsive to customer needs.
•    Work in a timely manner so race time constraints are met and optimal betting time is achieved.




Closing Date


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