About the Role

Arena Racing Company are recruiting a Staffing Manager to work within our Catering and Events Hub, based at Chepstow Racecourse, with regular travel to Bath Racecourse.  The main focus of this role is to plan and manage the entire casual staff journey including:
Onboarding and Induction
Training and Development
Administration and payroll processes
Events day check in, briefing and management

The role will be responsible for the full planning of all casual labour within the regions racecourse's and will oversee all labour costings.  Working alongside Regional Catering and Events Managers this role will work within agreed commercial parameters with primary responsibility for the improvement of labour efficiency through training and team development. 

The Staffing Manager will be focused on significant and constant levels of recruitment to enable us to have, and maintain a large pool of casual workers across the entire southern region.  In addition to this the you will need to uphold professional relationships with external staffing agencies ensuring that all agency partners work within the company's high expectation in regards to event delivery.

This role is a great opportunity for anyone who is passionate about recruitment, team development and operational delivery across multiple venues. 

Work Perks’

We offer fantastic work perks - including:

Annual passes to attend any of our 21 venues 
Cycle to work schemes to support your mental and physical wellbeing
Discounted rates at any of our onsite hotels and discounted food in our hospitality restaurants!   
Pension and Life insurance schemes
Company sick pay schemes
Generous annual leave entitlement 


Essential Skills & Experience:

• Minimum of 2 years experience in a leisure, sporting or event-based business. 

• To be able to implement a labour strategy that will reduce the use of third-party suppliers and maintain cost to a minimum. 

• High level of interpersonal skills.

• Strong IT and business systems literacy skills.

• Excellent communicator.

• Works well under pressure.

• Customer service focused (internal and external).



At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.  We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.


We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.

Closing Date


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