Arena Racing Company are looking to recruit a Retail and Events Manager to take a leading role within our recently established South East Catering Hub.
Based at Lingfield Park Resort, with regular travel to Brighton Racecourse and Fontwell Park Racecourse this role has responsibility for the management of our Retail F&B offering across all racedays and events at three of thr regions greatest sports and events venues.
You will be an intergral part of the catering and events team that deliver sustainable growth through enhanced revenue generation, improved service delivery and deliver cost savings and through maximising commercial opportunities.
Key duties include:
- To assist the Catering Operations Manager in the implementation and delivering of the catering strategy
- To evaluate and continually update the performance monitoring process of our catering teams service and food quality delivery
- The development and managment of all retail operations, to include food, beverage, bar and concession operations this will include the pre race day set up and break down along with the live event operation and close/clean down of all retail areas.
- Being Creative and having accountability of driving spend per head, monitoring this per race meeting and suggesting opportunities on ways to constantly improve and increase sales.
- Plan all rotas to cover event build up, operation and breakdown with appropriate personnel across the multi-site operation. Ensuring that all costs are within financial targets and budgets.
- Liaise with the sales executives to plan, monitor and develop the catering information for racing & non-racing information.
- Lead all volume operations and take personal accountability for the support of key account client requirements in both the planning and execution of events.
- To personally lead from the front, demonstrating proactive techniques in the management of the ARC EPOS System across all aspects of the platform defined by the Head of Group Catering & Events.
- Plan and oversee all variable labour costing for events, hospitality and retail, maintaining budgeted restrictions.