Ticketing and Memberships Administrator
We are looking to recruit a Ticketing and Memberships Administrator to join our busy Sales Hub for the northern region, based at Doncaster Racecourse. This role will deliver ticketing requirments for general admission, hospitality and annual membership customers for racedays across 8 Racecourses within Arena Racing Company.
Key duties will include:
- To answer incoming calls and deal with enquiries
- To work within the Sales Hub promote and sell racecourse admissions throughout the region.
- To manage all raceday ticket and badge requirments; e-tickets, postal and in person collection
- Utilise the ticketing system to manage all customer details, ensuring accurate payments are made and GDPR policies are addheared to at all times
- To undertake regular communication activity with Annual Membership customers and ensure the administration and delivery of their requirments are met.
- To undertake outbound telephone sales activity as part as the Sales Hub