We love racing, we love entertaining people, creating memories to share and treasure! We are one of the largest operators of racecourses in the U.K and love working with people that are quick thinking, collaborative and commercial. We encourage each other to think big, challenge the norm and work at pace to deliver exceptional results. If you’re looking to build a successful career built on knowledge, trust and integrity and one that is full of potential then we think you’ll love working here too.
Royal Windsor Racecourse part of Arena Racing Company (ARC) is looking for a Customer Service Executive to join the team. This is a great opportunity for someone with a customer service background who is looking to gain knowledge and experience across a variety of departments.
What will you be doing?
The Customer Service Executive role is influential for all aspects of the business. To offer support to the management team and the wider team when required. You will assist in maintaining efficient systems within the Racecourse Office and will develop knowledge of the horse racing industry, becoming part of the racing team on race days. You will be involved in ticket sales, via phone and internet, overseeing reception, liaising with customers and clients, assist in marketing projects and ad hoc administrative duties. High levels of commitment and responsibility will be required in order to meet and surpass performance targets. The successful candidate will be proactive, accurate and highly motivated with a positive attitude towards work. The candidate should also possess significant experience in customer service.
In return we can offer you
- A competitive salary
- 22 days holiday per year plus Bank Holidays
- Contributory pension scheme
- Personal and professional development opportunities
- A range of racing & leisure benefits including complimentary tickets, offers and discounts at our racecourses and hotels across the Arena Racing Company group.
We look forward to hearing from you.