Catering and Guest Experience Manager
This role has responsibility for Catering & Events; including in house and third-party concessions and the mobilisation of major race days and events within the newly created regional catering Hubs across the group. Alongside this the position holds specific responsibility for all Catering & Events Delivery at Doncaster and Southwell Racecourse. The role will be required to lead the continued improvement of the guest experience across the ARC Estate through; team training, competitor and market assessments, brand development, operational excellence and data collection and analysis.
This role is primarily based at Doncaster Racecourse and Exhibition Centre, with three clear areas of responsibility:
If you have experience in leading large scale catering operations and delivering an exceptional guest experience strategy then we'd love to hear from you.